Safe Gaming

hebjee Responsible Gaming — Your safety is our priority

Enjoy entertainment safely. hebjee is always committed to keeping your gaming experience secure and in control.

Safe and Responsible Gaming
Our Commitment

Why is responsible gaming important?

hebjee believes that online gaming is an enjoyable form of entertainment — but only when it is enjoyed responsibly. We have put in place multiple safety measures to protect your mental and financial wellbeing while you play on our platform.

Gambling is a recreational activity, not a reliable way to earn money. Responsible gaming means you are making a conscious decision about how much time and money you spend. At hebjee we want you to enjoy every session, free from pressure or anxiety.

Below you will find details of our responsible gaming guidelines, tools and support services. If you or someone you know feels that gaming is becoming a problem, please follow the steps below.

Safety Tools

Our protective tools

hebjee offers several effective tools to help you stay in control of your gaming experience.

Set Deposit Limits

You can set a limit on how much you deposit per day, per week or per month. Once this limit is set, you will not be able to deposit beyond the specified amount, which helps you manage your budget.

Time Limits and Breaks

Using the time-out feature you can temporarily suspend your account for a set period — from 24 hours up to several weeks. During this time you will not be able to play or make deposits.

Self-Exclusion

If you feel gaming is getting out of control, choose self-exclusion. Selecting this option will completely deactivate your account for an extended period. You can activate it by contacting our support team directly via live chat.

Age Verification

To register and play on hebjee you must be 21 years of age or older. We verify age regularly and take strict measures to prevent minors from accessing the platform.

Activity History

You can review your gaming history and records of deposits and withdrawals at any time. Keeping an eye on your own spending patterns is an important part of responsible gaming.

24/7 Bengali Support

Our support team is available around the clock for any questions or concerns about responsible gaming. Chat with us live in Bengali — any time of day or night.

Warning Signs

Signs of problematic gaming

For everyone, gambling starts as entertainment. In some cases, however, it can develop into an addiction. If you notice the following signs in yourself or someone close to you, it is time to take action.

If one or more of the following apply to you, contact our support team immediately or activate self-exclusion.

Chasing losses — continuing to play repeatedly in an attempt to recover money that has been lost.
Playing beyond your budget — using money set aside for household or essential expenses to gamble.
Hiding your gaming — concealing the fact that you are playing from family or friends.
Unable to take a break — trying to stop playing but returning again and again.
Emotional distress — feeling anxious, irritable or restless when not playing.
Borrowing or going into debt — borrowing money from others or taking on debt in order to play.
Strain on family relationships — relationships with family or at work deteriorating due to excessive gaming.
Tips

10 tips for playing responsibly

Following these simple rules will keep your gaming experience enjoyable and safe at all times.

01

Set a budget

Decide how much you will spend before you start playing and stick strictly to that limit.

02

Track your time

Keep track of how long you are playing and take regular breaks.

03

Think of it as entertainment

See gambling as a form of entertainment, not a source of income.

04

Do not play when tired

Avoid playing when you are stressed, tired or acting on emotion.

05

Avoid alcohol

It is hard to make good decisions under the influence of drugs or alcohol, so do not play in that state.

06

Accept your losses

Losing is a normal part of gaming. Do not place larger bets to try to recover money you have lost.

07

Use deposit limits

Use hebjee's deposit limit feature to keep your spending under control.

08

Take a break when needed

Use the time-out feature when you feel the need, or activate self-exclusion.

09

Think of your family

Never play with money that your family needs.

10

Do not hesitate to ask for help

If you have any concerns, contact our support team.

Age Restriction

21+ age restriction

21+

For those aged 21 and over only

hebjee is a responsible gaming platform. You must be 21 years of age or older to use our services. We verify age at registration and are committed to preventing access by minors.

🏠 Protection of minors

If there are children or teenagers in your home, use a password on your device and keep your account details private. Use parental control software to prevent minors from accessing gaming sites.

📋 Age verification process

At registration we collect the information required to verify age. If there is any doubt about a member's age, we may request additional proof and may suspend the account until verification is complete.

Need help?
We are always here for you

If gaming has become a problem, do not be embarrassed — ask for help. Our Bengali-speaking support team is here for you 24/7.

Live Chat Support

Instant support in Bengali 24/7

Email Support

[email protected]

Activate Self-Exclusion

Request via live chat

Time-Out Feature

Activate from account settings

Our Pledge

hebjee's responsible gaming policy

We are not just a gaming platform — we are committed to the wellbeing and safety of our players.

🔍 Transparency

All our rules, bonus terms and payment processes are fully transparent. There are no hidden fees or conditions.

🛡️ Data Protection

Your personal and financial information is kept secure using SSL encryption.

⚖️ Fair Play

All our games are operated in accordance with fair play principles. Every outcome is completely random and cannot be manipulated in anyone's favour.

🤝 Community Support

We are committed to raising awareness about responsible gaming and to supporting players in dealing with problematic gambling.

📝 Learn more about responsible gaming

Responsible gaming is an ongoing process. Stay aware of your own gaming habits and take action quickly if you notice any change. Our terms and conditions and privacy policy contain detailed information about your rights and our responsibilities.

Remember — gambling is entertainment, not a solution. Do not try to solve financial problems through gambling. If you feel you need help, our support team is always here for you.

Safe Gaming Commitment

hebjee is fully committed to responsible gaming — today, tomorrow, always.

For ages 21+
Learn More

Enjoy hebjee responsibly

See the links below to learn more about safe gaming or to get started.

FAQ

Find answers to common questions about responsible gaming and the platform.

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