hebjee's Privacy Policy

hebjee ("we", "us") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") describes our practices regarding the personal information of you — the hebjee user ("you", "user").

By using the hebjee.cam website to create an account, log in, place bets, or use any of our services, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this Policy, please stop using our services and contact our support team.

This Policy works as a supplement to hebjee's Terms and Conditions and Responsible Gaming Guidelines.

hebjee uses your personal information only for the following purposes. Your information is never sold or transferred to third parties for any commercial purpose.

• To create accounts, verify identity, and ensure secure login.
• To process financial transactions — deposits, withdrawals, and bonus payouts.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To personalize your gaming experience and provide relevant offers.
• To provide 24/7 customer support in Bengali.
• To implement responsible gaming policies and support at-risk users.
• To improve our service quality, resolve technical issues, and conduct security testing.
• To comply with applicable laws and regulations and submit reports to regulatory authorities.

hebjee places the highest importance on your privacy. We share information with third parties only in the following limited circumstances:

4.1 Payment Processors

Information is shared with payment gateway service providers such as bKash, Nagad, and Rocket only to the extent necessary to complete transactions. These organizations have their own privacy policies.

4.2 Technology Service Providers

To operate our platform, trusted technology partners — such as game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), cybersecurity tools, and server infrastructure providers — are given only the minimum information necessary to carry out their functions.

4.3 Legal Obligations

If a competent court or regulatory authority lawfully directs hebjee to provide information, hebjee is obligated to comply with that directive.

4.4 What We Do Not Do

• Your information is not sold to third-party advertisers.
• Your information is not shared with other organizations for marketing purposes without your consent.
• No unauthorized organization is given access to your financial information.

The hebjee website uses cookies to improve your browsing experience and ensure the functionality of the platform.

You can disable analytics and personalization cookies through your browser settings. However, disabling essential and security cookies may cause issues with platform functionality.

hebjee has adopted the highest industry-standard technical and organizational measures to protect your personal and financial information.

• SSL Encryption: 256-bit SSL encryption is used for all data transmission, ensuring banking-level security.
• Encrypted Database: All sensitive information is stored in encrypted form on secured servers.
• Two-Factor Authentication: Two-Factor Authentication (2FA) is available during the login process.
• Limited Access: Only authorized staff can access the information necessary to perform specific tasks.
• Regular Security Audits: Regular security tests and audits are conducted to identify system vulnerabilities.
• Fraud Prevention System: Automated monitoring systems instantly detect suspicious activity.

While we strive to ensure the highest level of security, transmitting information over the internet is not entirely risk-free. It is your responsibility to keep your account password secure and to notify our support team immediately if you notice any suspicious activity.

hebjee does not retain any information beyond what is necessary. We follow the policies below in determining data retention periods:

7.1 Active Accounts

All information is retained for as long as your account remains active. This is necessary for service delivery, ensuring security, and resolving disputes.

7.2 After Account Closure

After an account is closed, certain information — particularly financial transaction records and identity verification data — is retained for the period required by applicable law to fulfill legal obligations.

7.3 Data Deletion

When the retention period ends, your information is deleted securely and permanently. To request deletion of your data, please contact our support team.

hebjee believes you should have full control over your personal information. Under this Policy, you have the following rights:

To exercise any right, contact us via our 24/7 live chat support or by email. We will generally respond to your request within 30 days.

hebjee strictly prohibits use of its platform by anyone under the age of 21. We do not knowingly collect any personal information from minors.

Age verification is mandatory at the time of account registration. If we become aware that a user is under 21, we will immediately close that account and delete all collected information.

If you believe a minor has created an account on hebjee, please notify our support team immediately.

hebjee may update this Privacy Policy from time to time. Updates may occur in the following circumstances:

• When significant changes are made to our services or technology.
• When applicable laws or regulatory requirements change.
• When new payment methods or third-party services are added.
• When improvements to the Policy are needed based on user feedback.

Before any significant change, we will notify you by email or via a notice on the platform. Continued use of the platform after a change means you have agreed to the updated Policy.

The "Last Updated" date at the top of this page always indicates the most recent version. We recommend reviewing this Policy regularly.